Cancellation Policy
We understand that plans can change. Please refer to the cancellation terms below, depending on the type of trip you’ve booked.
⛵Sailing & Motorboat Trips
No-Show: 0% refund if you fail to show up on the day of the trip.
Cancellations within 24 hours: 0% refund unless due to a verified medical emergency. A valid medical report is required confirming hospitalization or inability to participate.
Cancellations made 24+ hours in advance: 100% refund.
Cancellations due to force majeure (e.g., mechanical failure, adverse weather conditions): 100% refund.
🛥️ Catamaran Trips
No-Show: 0% refund.
Cancellations within 48 hours: 0% refund unless due to a verified medical emergency. (hospitalization or a condition preventing participation). Medical report required.
Cancellations made 48+ hours in advance: 100% refund.
Cancellations due to force majeure (e.g., weather or techical issues): 100% refund.
📩 Need to Cancel?
To request a cancellation or refund, please contact our support team at:
📧 info@sailiingtrips.gr
📞 +30 694 447 0650 (also in WhatsApp)
💡 Important Notes
All cancellation times are based on local time in Crete (EET).
Refunds are processed within 5-7 business days.